Shipping Policy

At Onyu, we strive to deliver authentic Korean skincare products safely and efficiently to your doorstep.

Processing Time
Orders are typically processed within 1–3 business days after order confirmation.

Delivery Time
As many of our products are sourced internationally, delivery may take approximately 10–15 business days from the date of dispatch.

Delivery timelines may vary depending on your location, customs clearance, public holidays, weather conditions, or courier service delays.

Shipping Charges
Shipping charges are calculated at checkout based on product weight and delivery location.

Order Tracking
Once your order has been shipped, tracking details will be shared via email or SMS.

Delays
While we aim to deliver within the estimated timeframe, occasional delays may occur due to factors beyond our control.

For any shipping-related queries, please contact our customer support team.