Contact information
We're happy to help with questions about your order, products or delivery. You can reach us using the details below.
Customer Support
Email: onyuhelpdesk@gmail.com
Support hours: Monday to Saturday, 8:00 AM to 5:00 PM IST
We usually reply within [24 to 48 hours] on working days. For faster help, please include your order number and the email or phone number used at checkout.
Business Details
Business name: Dent Ganga Pvt Ltd
Trading as: Onyu (Onyu.in)
Registered address: S.M. Plaza, 1016/2, opposite CISF Bypass Road, Mahipalpur Extension, SM Plaza, 110037 New Delhi DL, India
Order Issues (Damaged, Defective or Incorrect Items)
If your order arrives damaged, defective or incorrect, please email onyuhelpdesk@gmail.com within [48 hours / 7 days] of delivery with:
- Your order number
- Photos or a video of the product and its packaging
- A short description of the issue