Refund policy

At Onyu.in, every order is carefully sourced directly from South Korea and processed with great care. To ensure a smooth and convenient experience, eligible returns are accepted in accordance with our Return & Refund Policy.

Returns

Approved return requests are accepted for:

• Returns for a refund.

• Returns for a replacement or exchange.

Refunds

If your return is approved for a refund:

• The product must meet our return eligibility requirements.

• The eligible refund will be processed using the original payment method.

• No return processing fee will be deducted from your refund.

Replacements & Exchanges

If you request a replacement or exchange:

• No return processing fee will be charged.

• Once the returned product passes our quality inspection, the replacement product will be shipped.

Return Process

The return process may involve:

• Return shipping and logistics

• Product handling

• Quality inspection

• Packaging and processing

Important Notes

• Returns are free for eligible and approved return requests.

• Products that do not meet our Return & Refund Policy may not qualify for a refund or replacement.

• If a return is initiated due to an error by Onyu.in (such as receiving the wrong product or a damaged product), the return will be handled after verification.

• All returns are subject to our Return & Refund Policy and eligibility requirements.

By placing an order on Onyu.in and initiating a return request, you acknowledge and agree to this Return Policy.