Product Details
At Onyu, every product is sourced directly from South Korea to ensure you receive 100% authentic Korean skincare, fresh inventory, and the latest products. Unlike traditional retailers, we carefully source your products after your order is placed, allowing us to deliver genuine Korean beauty products with excellent shelf life.
How Your Order is Delivered
Step 1 – Order Confirmation
- Once your order is placed, our team begins processing it with our trusted partners in South Korea.
Step 2 – International Shipping
- Your products are carefully packed and shipped from South Korea to Onyu's Quality Check & Dispatch Centre in India.
- This process typically takes 7–10 business days.
Step 3 – Quality Check & Domestic Delivery
- Once your order reaches our India facility, every product is verified for authenticity and packaging before dispatch.
- Your order is then shipped to your doorstep through our domestic courier partners, which usually takes 2–4 business days.
Estimated Delivery Time
The estimated delivery time for most orders is 12–15 business days from the date your order is placed.
Many orders may arrive sooner depending on:
- Flight availability
- Customs clearance
- Delivery location within India
- Courier partner timelines
Please note that delivery timelines are estimates and may occasionally be affected by customs inspections, severe weather, public holidays, or other unforeseen logistics delays.
Shipping Charges
Shipping charges are based on your total order value:
Order Value ( + Shipping Charge)
- Below ₹10,000 ( +₹99)
- ₹10,000 & Above FREE Shipping
Shipping charges are automatically calculated during checkout based on your cart value.
Why Do We Charge Shipping?
At Onyu, every order is imported directly from South Korea. Your products first travel internationally to our Quality Check & Dispatch Centre in India before being delivered to your doorstep. This allows us to provide:
- 🇰🇷 100% authentic Korean skincare
- ✨ Fresh inventory with longer shelf life
- 🌿 Latest Korean beauty launches
- 📦 Carefully inspected products before dispatch
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email and/or SMS, allowing you to track your shipment until it reaches your doorstep.
Delivery Timeline
📦 Order Placed
⬇️
🇰🇷 Products Sourced & Shipped from South Korea
(7–10 Business Days)
⬇️
🇮🇳 Onyu Quality Check & Dispatch Centre
⬇️
🚚 Domestic Delivery to Your Doorstep
(2–4 Business Days)
⬇️
🎉 Enjoy Your Authentic Korean Skincare
Estimated Delivery: 12–15 Business Days
Important Information
- All products sold on Onyu are 100% authentic and sourced directly from South Korea.
- Every order undergoes a final quality check before being dispatched within India.
- Orders containing multiple products may be shipped together whenever possible.
- Delivery timelines are estimates and are not guaranteed.
- Once an order has been dispatched, the shipping address cannot be modified.
- Customers are responsible for providing a complete and accurate shipping address and contact details.
- If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges for re-delivery may apply.
- Onyu is not responsible for delays caused by customs clearance, natural disasters, public holidays, courier service disruptions, or other events beyond our control.
Our Promise
We are committed to delivering authentic Korean skincare with the highest standards of quality and care. Every order is sourced directly from South Korea, carefully inspected at our India Quality Check & Dispatch Centre, and delivered safely to your doorstep so you can shop with complete confidence.
At Onyu.in, every order is carefully sourced directly from South Korea and processed with great care. To ensure a smooth and convenient shopping experience, eligible returns are accepted in accordance with the terms and conditions outlined in this Return & Refund Policy.
Returns
Approved return requests may be accepted for:
- Refunds
- Replacements or exchanges
All return requests are subject to our eligibility requirements and verification process.
Refunds
If your return request is approved for a refund:
- The product must meet all applicable return eligibility requirements.
- The eligible refund will be processed through the original payment method used for the order.
- No return processing fee will be deducted from the eligible refund amount.
Replacements & Exchanges
If you request a replacement or exchange:
- No return processing fee will be charged.
- The returned product will undergo a quality inspection.
- Once the product passes the inspection, the replacement product will be processed and shipped.
Return Process
Depending on the nature of the return, the process may involve:
- Return shipping and logistics
- Product handling
- Quality inspection
- Packaging and processing
Customers may be required to follow the return instructions provided by Onyu.in to ensure the return is processed successfully.
Important Notes
- Returns are free for eligible and approved return requests.
- Products that do not meet the requirements of this Return & Refund Policy may not qualify for a refund, replacement, or exchange.
- If a return is initiated due to an error by Onyu.in, such as receiving the wrong product or receiving a damaged product, the return will be handled after verification.
- All returns are subject to this Return & Refund Policy and the applicable eligibility requirements.
- Approval of a return request does not automatically guarantee a refund or replacement until the returned product has been verified and inspected, where applicable.
By placing an order on Onyu.in and submitting a return request, you acknowledge and agree to the terms of this Return & Refund Policy.
It is on the thinner side, so I think layering it two or three times would be even more effective. It is gentle and non-irritating, and thanks to its soothing effect, the redness seems to be improving.
This is really good for soothing and moisturizing. I just needed a serum so I bought a random one, but after using it before bed, my skin was calmed down immediately, and the next day my skin looked amazing. It’s actually much better than I expected. After using this, I tried a different serum, but my skin broke out right away, so I’m telling you to buy this again. It’s seriously good.
It feels really watery, but it's great for making makeup apply well. I like it, I'll probably repurchase it.
The texture is excellent. It absorbs well. I am satisfied.
There was a reason it was a famous product. If you use this ampoule with the white La Roche-Posay product when your face is breaking out, the barrier recovers immediately.
I used this so much this summer. It's gentle, light, and nice. However, since it has a watery texture, I do run it out a bit quickly. I would definitely repurchase.
I heard Skin Angel was so good, so I bought some to try, and it's actually pretty good! I'm going to buy some of their other products next time.
Skin Angel is really famous, so I bought it to try. The texture is like snot.
It has a non-sticky, watery texture, and even though I have dry skin, I think it would be comfortable for all skin types to use. It's the best for daily use—it really feels like my skin condition is improving!
I purchased this while looking for a gentle, non-irritating product, and I loved that it is hypoallergenic. Thanks to the mild ingredients based on Centella Asiatica extract, it was great for soothing my sensitive skin. The texture is light and absorbs well. I felt more at ease using it frequently because it is hypoallergenic.
I decided to buy this because lately I prefer using simple products that are gentle on the skin rather than applying multiple items. I usually avoid ampoules that are too thick or sticky, but this product spreads relatively lightly, making it great for daily use. After cleansing and toning, applying an appropriate amount leaves my skin feeling hydrated and refined. I find myself reaching for this often, especially on days when my skin isn't in the best condition or feels a bit sensitive, as I prefer simple products like this over heavy ones. It doesn't leave a strong sticky residue after absorption, making it easy to apply cream or sunscreen over it. What I liked most was that I can use it both morning and evening, and it didn't feel heavy even when combined with other skincare products. I think it would be a safe choice for those who enjoy Centella products or want light hydration and soothing care. At 55ml, the volume isn't too small, and it feels like a basic ampoule that is good for consistent use. If my skin condition remains good after I finish this bottle, I think I will repurchase it!
It has a great skin-soothing effect thanks to the Houttuynia cordata extract, and it is gentle with minimal irritation.
I love it, love it, love it!!! This is a holy grail product. I'm going to buy it again when I finish this.
The texture is really like water, and it’s great for hydrating. It isn't heavy at all and is nice to use lightly. I'm not sure about the soothing effect, but it seems good for oily skin to replenish moisture, and it feels like it doesn't cake as much if you apply it before makeup.