Product Details
At Onyu, every product is sourced directly from South Korea to ensure you receive 100% authentic Korean skincare, fresh inventory, and the latest products. Unlike traditional retailers, we carefully source your products after your order is placed, allowing us to deliver genuine Korean beauty products with excellent shelf life.
How Your Order is Delivered
Step 1 – Order Confirmation
- Once your order is placed, our team begins processing it with our trusted partners in South Korea.
Step 2 – International Shipping
- Your products are carefully packed and shipped from South Korea to Onyu's Quality Check & Dispatch Centre in India.
- This process typically takes 7–10 business days.
Step 3 – Quality Check & Domestic Delivery
- Once your order reaches our India facility, every product is verified for authenticity and packaging before dispatch.
- Your order is then shipped to your doorstep through our domestic courier partners, which usually takes 2–4 business days.
Estimated Delivery Time
The estimated delivery time for most orders is 12–15 business days from the date your order is placed.
Many orders may arrive sooner depending on:
- Flight availability
- Customs clearance
- Delivery location within India
- Courier partner timelines
Please note that delivery timelines are estimates and may occasionally be affected by customs inspections, severe weather, public holidays, or other unforeseen logistics delays.
Shipping Charges
Shipping charges are based on your total order value:
Order Value ( + Shipping Charge)
- Below ₹10,000 ( +₹99)
- ₹10,000 & Above FREE Shipping
Shipping charges are automatically calculated during checkout based on your cart value.
Why Do We Charge Shipping?
At Onyu, every order is imported directly from South Korea. Your products first travel internationally to our Quality Check & Dispatch Centre in India before being delivered to your doorstep. This allows us to provide:
- 🇰🇷 100% authentic Korean skincare
- ✨ Fresh inventory with longer shelf life
- 🌿 Latest Korean beauty launches
- 📦 Carefully inspected products before dispatch
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email and/or SMS, allowing you to track your shipment until it reaches your doorstep.
Delivery Timeline
📦 Order Placed
⬇️
🇰🇷 Products Sourced & Shipped from South Korea
(7–10 Business Days)
⬇️
🇮🇳 Onyu Quality Check & Dispatch Centre
⬇️
🚚 Domestic Delivery to Your Doorstep
(2–4 Business Days)
⬇️
🎉 Enjoy Your Authentic Korean Skincare
Estimated Delivery: 12–15 Business Days
Important Information
- All products sold on Onyu are 100% authentic and sourced directly from South Korea.
- Every order undergoes a final quality check before being dispatched within India.
- Orders containing multiple products may be shipped together whenever possible.
- Delivery timelines are estimates and are not guaranteed.
- Once an order has been dispatched, the shipping address cannot be modified.
- Customers are responsible for providing a complete and accurate shipping address and contact details.
- If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges for re-delivery may apply.
- Onyu is not responsible for delays caused by customs clearance, natural disasters, public holidays, courier service disruptions, or other events beyond our control.
Our Promise
We are committed to delivering authentic Korean skincare with the highest standards of quality and care. Every order is sourced directly from South Korea, carefully inspected at our India Quality Check & Dispatch Centre, and delivered safely to your doorstep so you can shop with complete confidence.
At Onyu.in, every order is carefully sourced directly from South Korea and processed with great care. To ensure a smooth and convenient shopping experience, eligible returns are accepted in accordance with the terms and conditions outlined in this Return & Refund Policy.
Returns
Approved return requests may be accepted for:
- Refunds
- Replacements or exchanges
All return requests are subject to our eligibility requirements and verification process.
Refunds
If your return request is approved for a refund:
- The product must meet all applicable return eligibility requirements.
- The eligible refund will be processed through the original payment method used for the order.
- No return processing fee will be deducted from the eligible refund amount.
Replacements & Exchanges
If you request a replacement or exchange:
- No return processing fee will be charged.
- The returned product will undergo a quality inspection.
- Once the product passes the inspection, the replacement product will be processed and shipped.
Return Process
Depending on the nature of the return, the process may involve:
- Return shipping and logistics
- Product handling
- Quality inspection
- Packaging and processing
Customers may be required to follow the return instructions provided by Onyu.in to ensure the return is processed successfully.
Important Notes
- Returns are free for eligible and approved return requests.
- Products that do not meet the requirements of this Return & Refund Policy may not qualify for a refund, replacement, or exchange.
- If a return is initiated due to an error by Onyu.in, such as receiving the wrong product or receiving a damaged product, the return will be handled after verification.
- All returns are subject to this Return & Refund Policy and the applicable eligibility requirements.
- Approval of a return request does not automatically guarantee a refund or replacement until the returned product has been verified and inspected, where applicable.
By placing an order on Onyu.in and submitting a return request, you acknowledge and agree to the terms of this Return & Refund Policy.
The scent is really good. It's good enough to use for everyday wear!! Each layer has a different scent, and it smells a bit like Chupa Chu.
I had this on my wishlist after smelling the Onyu tester before, and I bought it because I really wanted the set that included a mini lip mask! It seems like you have to bring out all the layers for the scent I smelled to come out, so I'm diligently using it to get all three layers out on the side... (Make sure to dig out the back, not the Laneige logo side!! I dug out the front without thinking and it didn't look pretty...) I already have a sleeping mask that I use, so I wear this one normally, but the color is really pretty. It's kind of like a transparent colored lip balm...?? I'm not sure how it would be for those who suit darker shades, but for a cool summer like me, it was a truly surprising color. So I sometimes wear it when I go out! *It seems less sticky than TKB. However, if you accidentally eat it, it tastes a bit strange...
I like it because it moisturizes smoothly without being sticky. This set also includes samples of other scents, so it is perfect for carrying around. It is great to apply before makeup or before bed.
It smells sweet, so it's nice to use! And it's great because it keeps my skin moisturized when I use it in the evening.
It moisturizes my lips, smells nice, and I like that it comes with a stick to apply along with it.
My lips tend to get dry often, so I use this at least 3 times a week, and I think I will repurchase it~^^
It's so cute I can't help but buy it. I have so many lip masks and lip balms stocked up, but I'm the kind of person who buys them again...
Wow, it makes me feel so good every time I go to sleep haha. I was curious about it whenever it popped up on social media, and now I see why so many people buy it~ I haven't used much yet, so it's the strawberry layer, and it's so delicious (?) and great haha.
Laneige, a brand I trust. I really love the strawberry scent. It's super moisturizing.
[September Onyu Pick / Mini 3-Pack] Narez Roll Sleeping Mask EX. I tried this recently when my lips felt dry, and I liked that it was convenient to use before bed. Since it is a pot type, it is easy to dispense just the amount needed, and I also liked that it is hygienic to use. It was great for busy days because I could provide simple care without having to go through multiple steps. It was also nice that my lips felt much more comfortable after washing my face the next day. I would like to recommend this to anyone looking for a simple night care product.
The scent is nice. Since it is a promotional offer with a mini size gift, I like being able to try out various scents.
Hehe, I love it so much. I will be loyal to Laneige forever, so please keep selling this. I saw some reviews complaining that the color is too intense for something applied before bed, but I want to look pretty even when I sleep.
It has a sweet scent, and if I apply a generous amount before going to sleep, my lips feel great the next day, so I've been applying it every night!
It definitely has superior moisturizing power compared to other products, so I reach for it often. A satisfying purchase.