Product Details
At Onyu, every product is sourced directly from South Korea to ensure you receive 100% authentic Korean skincare, fresh inventory, and the latest products. Unlike traditional retailers, we carefully source your products after your order is placed, allowing us to deliver genuine Korean beauty products with excellent shelf life.
How Your Order is Delivered
Step 1 – Order Confirmation
- Once your order is placed, our team begins processing it with our trusted partners in South Korea.
Step 2 – International Shipping
- Your products are carefully packed and shipped from South Korea to Onyu's Quality Check & Dispatch Centre in India.
- This process typically takes 7–10 business days.
Step 3 – Quality Check & Domestic Delivery
- Once your order reaches our India facility, every product is verified for authenticity and packaging before dispatch.
- Your order is then shipped to your doorstep through our domestic courier partners, which usually takes 2–4 business days.
Estimated Delivery Time
The estimated delivery time for most orders is 12–15 business days from the date your order is placed.
Many orders may arrive sooner depending on:
- Flight availability
- Customs clearance
- Delivery location within India
- Courier partner timelines
Please note that delivery timelines are estimates and may occasionally be affected by customs inspections, severe weather, public holidays, or other unforeseen logistics delays.
Shipping Charges
Shipping charges are based on your total order value:
Order Value ( + Shipping Charge)
- Below ₹10,000 ( +₹99)
- ₹10,000 & Above FREE Shipping
Shipping charges are automatically calculated during checkout based on your cart value.
Why Do We Charge Shipping?
At Onyu, every order is imported directly from South Korea. Your products first travel internationally to our Quality Check & Dispatch Centre in India before being delivered to your doorstep. This allows us to provide:
- 🇰🇷 100% authentic Korean skincare
- ✨ Fresh inventory with longer shelf life
- 🌿 Latest Korean beauty launches
- 📦 Carefully inspected products before dispatch
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email and/or SMS, allowing you to track your shipment until it reaches your doorstep.
Delivery Timeline
📦 Order Placed
⬇️
🇰🇷 Products Sourced & Shipped from South Korea
(7–10 Business Days)
⬇️
🇮🇳 Onyu Quality Check & Dispatch Centre
⬇️
🚚 Domestic Delivery to Your Doorstep
(2–4 Business Days)
⬇️
🎉 Enjoy Your Authentic Korean Skincare
Estimated Delivery: 12–15 Business Days
Important Information
- All products sold on Onyu are 100% authentic and sourced directly from South Korea.
- Every order undergoes a final quality check before being dispatched within India.
- Orders containing multiple products may be shipped together whenever possible.
- Delivery timelines are estimates and are not guaranteed.
- Once an order has been dispatched, the shipping address cannot be modified.
- Customers are responsible for providing a complete and accurate shipping address and contact details.
- If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges for re-delivery may apply.
- Onyu is not responsible for delays caused by customs clearance, natural disasters, public holidays, courier service disruptions, or other events beyond our control.
Our Promise
We are committed to delivering authentic Korean skincare with the highest standards of quality and care. Every order is sourced directly from South Korea, carefully inspected at our India Quality Check & Dispatch Centre, and delivered safely to your doorstep so you can shop with complete confidence.
At Onyu.in, every order is carefully sourced directly from South Korea and processed with great care. To ensure a smooth and convenient shopping experience, eligible returns are accepted in accordance with the terms and conditions outlined in this Return & Refund Policy.
Returns
Approved return requests may be accepted for:
- Refunds
- Replacements or exchanges
All return requests are subject to our eligibility requirements and verification process.
Refunds
If your return request is approved for a refund:
- The product must meet all applicable return eligibility requirements.
- The eligible refund will be processed through the original payment method used for the order.
- No return processing fee will be deducted from the eligible refund amount.
Replacements & Exchanges
If you request a replacement or exchange:
- No return processing fee will be charged.
- The returned product will undergo a quality inspection.
- Once the product passes the inspection, the replacement product will be processed and shipped.
Return Process
Depending on the nature of the return, the process may involve:
- Return shipping and logistics
- Product handling
- Quality inspection
- Packaging and processing
Customers may be required to follow the return instructions provided by Onyu.in to ensure the return is processed successfully.
Important Notes
- Returns are free for eligible and approved return requests.
- Products that do not meet the requirements of this Return & Refund Policy may not qualify for a refund, replacement, or exchange.
- If a return is initiated due to an error by Onyu.in, such as receiving the wrong product or receiving a damaged product, the return will be handled after verification.
- All returns are subject to this Return & Refund Policy and the applicable eligibility requirements.
- Approval of a return request does not automatically guarantee a refund or replacement until the returned product has been verified and inspected, where applicable.
By placing an order on Onyu.in and submitting a return request, you acknowledge and agree to the terms of this Return & Refund Policy.
My skin is dry and a bit sensitive, but I liked that it was moisturizing and comfortable to apply without any stinging. I love how it makes my skin feel hydrated after application! It moisturizes well too. It's good to apply a cream after it absorbs.
The packaging is very pretty, and it is heavier than I expected. The capacity is 120ml, which is a standard amount, but the weight of the packaging itself gives it a luxurious feel. Inside, the texture was more like a lotion—a bit heavier than a typical essence. It is said to be a rice-based essence, but it didn't have any scent. It provides good hydration; compared to a toner, it didn't feel like it instantly replenished moisture, but rather replenished the existing moisture slowly and locked it in well.
I have tried various essences, but this product is a unique essence with a viscosity somewhere between a regular essence and a cream, similar to a lotion. However, it absorbs faster than cream and moisturizes better than a standard essence, so you can immediately feel your skin becoming hydrated.
The texture is full of moisture, so it feels like it absorbs instantly into the skin as soon as I apply it. After use, I can feel my skin texture refined and become smoother. The store is easily accessible, and I am very satisfied with the product. The scent is nice too. I will definitely make good use of this!!
It is a fluid, watery essence, so it was great for a first step of moisturization. However, it is quite hydrating, so if you have oily skin, layering it several times made it pretty good for the summer.
It has a milky and nourishing texture, so it feels moisturizing without being heavy. It adheres smoothly to my dry skin and absorbs quickly, which I love! There is no stickiness after application, leaving a clean finish.
I think it's good to use by soaking it with a cotton pad. The quantity is generous and it's gentle, so I like it. It's a product I'm using well.
When I apply it, it feels like my skin is becoming hydrated from deep within and strengthening my skin barrier. It absorbs refreshingly without any stickiness, and it also improves the absorption of subsequent products. It soothes my skin on dry and sensitive days, so I keep using it!
It is perfect for nourishing the skin as autumn approaches. I like it even more because the texture isn't too heavy.
It has a slightly viscous, milky essence texture that absorbs firmly without feeling greasy, providing deep nourishment. Perhaps thanks to the fermented black rice and probiotics, my dry and rough skin texture has become smooth, and inner dryness has noticeably decreased.