Product Details
At Onyu, every product is sourced directly from South Korea to ensure you receive 100% authentic Korean skincare, fresh inventory, and the latest products. Unlike traditional retailers, we carefully source your products after your order is placed, allowing us to deliver genuine Korean beauty products with excellent shelf life.
How Your Order is Delivered
Step 1 – Order Confirmation
- Once your order is placed, our team begins processing it with our trusted partners in South Korea.
Step 2 – International Shipping
- Your products are carefully packed and shipped from South Korea to Onyu's Quality Check & Dispatch Centre in India.
- This process typically takes 7–10 business days.
Step 3 – Quality Check & Domestic Delivery
- Once your order reaches our India facility, every product is verified for authenticity and packaging before dispatch.
- Your order is then shipped to your doorstep through our domestic courier partners, which usually takes 2–4 business days.
Estimated Delivery Time
The estimated delivery time for most orders is 12–15 business days from the date your order is placed.
Many orders may arrive sooner depending on:
- Flight availability
- Customs clearance
- Delivery location within India
- Courier partner timelines
Please note that delivery timelines are estimates and may occasionally be affected by customs inspections, severe weather, public holidays, or other unforeseen logistics delays.
Shipping Charges
Shipping charges are based on your total order value:
Order Value ( + Shipping Charge)
- Below ₹10,000 ( +₹99)
- ₹10,000 & Above FREE Shipping
Shipping charges are automatically calculated during checkout based on your cart value.
Why Do We Charge Shipping?
At Onyu, every order is imported directly from South Korea. Your products first travel internationally to our Quality Check & Dispatch Centre in India before being delivered to your doorstep. This allows us to provide:
- 🇰🇷 100% authentic Korean skincare
- ✨ Fresh inventory with longer shelf life
- 🌿 Latest Korean beauty launches
- 📦 Carefully inspected products before dispatch
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email and/or SMS, allowing you to track your shipment until it reaches your doorstep.
Delivery Timeline
📦 Order Placed
⬇️
🇰🇷 Products Sourced & Shipped from South Korea
(7–10 Business Days)
⬇️
🇮🇳 Onyu Quality Check & Dispatch Centre
⬇️
🚚 Domestic Delivery to Your Doorstep
(2–4 Business Days)
⬇️
🎉 Enjoy Your Authentic Korean Skincare
Estimated Delivery: 12–15 Business Days
Important Information
- All products sold on Onyu are 100% authentic and sourced directly from South Korea.
- Every order undergoes a final quality check before being dispatched within India.
- Orders containing multiple products may be shipped together whenever possible.
- Delivery timelines are estimates and are not guaranteed.
- Once an order has been dispatched, the shipping address cannot be modified.
- Customers are responsible for providing a complete and accurate shipping address and contact details.
- If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges for re-delivery may apply.
- Onyu is not responsible for delays caused by customs clearance, natural disasters, public holidays, courier service disruptions, or other events beyond our control.
Our Promise
We are committed to delivering authentic Korean skincare with the highest standards of quality and care. Every order is sourced directly from South Korea, carefully inspected at our India Quality Check & Dispatch Centre, and delivered safely to your doorstep so you can shop with complete confidence.
At Onyu.in, every order is carefully sourced directly from South Korea and processed with great care. To ensure a smooth and convenient shopping experience, eligible returns are accepted in accordance with the terms and conditions outlined in this Return & Refund Policy.
Returns
Approved return requests may be accepted for:
- Refunds
- Replacements or exchanges
All return requests are subject to our eligibility requirements and verification process.
Refunds
If your return request is approved for a refund:
- The product must meet all applicable return eligibility requirements.
- The eligible refund will be processed through the original payment method used for the order.
- No return processing fee will be deducted from the eligible refund amount.
Replacements & Exchanges
If you request a replacement or exchange:
- No return processing fee will be charged.
- The returned product will undergo a quality inspection.
- Once the product passes the inspection, the replacement product will be processed and shipped.
Return Process
Depending on the nature of the return, the process may involve:
- Return shipping and logistics
- Product handling
- Quality inspection
- Packaging and processing
Customers may be required to follow the return instructions provided by Onyu.in to ensure the return is processed successfully.
Important Notes
- Returns are free for eligible and approved return requests.
- Products that do not meet the requirements of this Return & Refund Policy may not qualify for a refund, replacement, or exchange.
- If a return is initiated due to an error by Onyu.in, such as receiving the wrong product or receiving a damaged product, the return will be handled after verification.
- All returns are subject to this Return & Refund Policy and the applicable eligibility requirements.
- Approval of a return request does not automatically guarantee a refund or replacement until the returned product has been verified and inspected, where applicable.
By placing an order on Onyu.in and submitting a return request, you acknowledge and agree to the terms of this Return & Refund Policy.
I am satisfied with the refreshing texture and how it absorbs into the skin, leaving it feeling moisturized. After cleansing, it smooths the skin texture and reduces dryness. It isn't too sticky, so I can use it without any burden, and since it is a toner that is good for consistent use, I intend to repurchase it.
True to its name as a moisture-boosting toner, I could definitely feel the hydration when I applied it. It is great to use as a wipe-off toner soaked in a cotton pad, and the texture absorbs refreshingly whether patted in with your hands. When I applied it in layers to dry areas, it soothed the skin while maintaining moisture without any tightness from within. With a large 400ml capacity, it offers great value for money as I can use it generously all over my body, and it is a product that is great to use consistently as a daily hydration toner.
It’s perfect for summer, has just the right amount of oil, and was great for my dry skin because it was very moisturizing!
This is a toner I use all the time. When I apply it lightly after cleansing, it leaves my skin feeling moisturized and non-irritating, and I like it even more because it comes in a large size.
My parents are using it well and told me to buy another one, so I did. I haven't used it myself so I don't know. Hope you sell lots.
I apply it immediately after washing my face while it is still slightly damp. I use it morning and evening because it is said to keep the skin moisturized for a long time.
It is very gentle and moisturizing without irritation. It is suitable for oily skin to use in both winter and summer, and I have been using it well without any breakouts~!!
I was worried about my dry skin when I received a recommendation for the Isntree toner. I purchased and tried it, and I've been using it consistently because I'm satisfied! This product is a first-step hydration toner that fills the skin with moisture layer by layer using five types of hyaluronic acid. It is a hyaluronic acid hydration toner that attracts moisture to keep the skin hydrated. It helps with hydration replenishment, skin texture care, nourishment, and the moisture barrier. I recommend it because it is a great value toner!! I am satisfied because it is suitable for use all year round. I bought it separately because I needed just one, but they occasionally sell it in a double special set, so keep that in mind as it is more advantageous to buy it that way. Also, it is even better to buy it when it is on sale. Haha, I'll have to stock up when it's on sale!! I will continue to use it well!! I recommend it. Haha, I highly recommend it!
I love it so much because it feels like my skin is replenishing moisture after using this as a toner.
This is a toner I've been using for years because it gently hydrates. It's great to use in both summer and winter. A new version of the hyaluronic acid toner has been released, but I prefer this one. I hope they don't discontinue it and continue producing it.
I like it. I use it often. I bought it cheaply because it was on sale. I recommend it.
This is a toner I always repurchase. I am satisfied because it is moisturizing without irritation. I've completely finished my bottle.
What I liked most was that the large size allows me to use it generously. After cleansing, I applied it to a cotton pad to refine my skin texture or layered it multiple times with my hands. The texture wasn't uncomfortably heavy, so it was easy to use morning and evening, and even when my skin was dry, it didn't feel too stuffy even when I reapplied it several times. I was also satisfied that the generous size allowed me to use it sufficiently on my neck as well as my face.
The biggest advantage is that it comes in a large size, so you can use it generously. After washing my face, I soaked a cotton pad with plenty of product and wiped it on, or applied it in multiple layers with my hands, leaving my skin feeling hydrated and smooth. The texture isn't too heavy, so it didn't feel burdensome even when applied multiple times, and it was great to reapply two or three times on dry days. It is a highly practical product as a basic daily moisturizing toner, so I would like to repurchase it once I finish this bottle.
It is great for dry skin, and since it is a viscous toner, it applies smoothly with a thick texture. I recommend it.