Product Details
At Onyu, every product is sourced directly from South Korea to ensure you receive 100% authentic Korean skincare, fresh inventory, and the latest products. Unlike traditional retailers, we carefully source your products after your order is placed, allowing us to deliver genuine Korean beauty products with excellent shelf life.
How Your Order is Delivered
Step 1 – Order Confirmation
- Once your order is placed, our team begins processing it with our trusted partners in South Korea.
Step 2 – International Shipping
- Your products are carefully packed and shipped from South Korea to Onyu's Quality Check & Dispatch Centre in India.
- This process typically takes 7–10 business days.
Step 3 – Quality Check & Domestic Delivery
- Once your order reaches our India facility, every product is verified for authenticity and packaging before dispatch.
- Your order is then shipped to your doorstep through our domestic courier partners, which usually takes 2–4 business days.
Estimated Delivery Time
The estimated delivery time for most orders is 12–15 business days from the date your order is placed.
Many orders may arrive sooner depending on:
- Flight availability
- Customs clearance
- Delivery location within India
- Courier partner timelines
Please note that delivery timelines are estimates and may occasionally be affected by customs inspections, severe weather, public holidays, or other unforeseen logistics delays.
Shipping Charges
Shipping charges are based on your total order value:
Order Value ( + Shipping Charge)
- Below ₹10,000 ( +₹99)
- ₹10,000 & Above FREE Shipping
Shipping charges are automatically calculated during checkout based on your cart value.
Why Do We Charge Shipping?
At Onyu, every order is imported directly from South Korea. Your products first travel internationally to our Quality Check & Dispatch Centre in India before being delivered to your doorstep. This allows us to provide:
- 🇰🇷 100% authentic Korean skincare
- ✨ Fresh inventory with longer shelf life
- 🌿 Latest Korean beauty launches
- 📦 Carefully inspected products before dispatch
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email and/or SMS, allowing you to track your shipment until it reaches your doorstep.
Delivery Timeline
📦 Order Placed
⬇️
🇰🇷 Products Sourced & Shipped from South Korea
(7–10 Business Days)
⬇️
🇮🇳 Onyu Quality Check & Dispatch Centre
⬇️
🚚 Domestic Delivery to Your Doorstep
(2–4 Business Days)
⬇️
🎉 Enjoy Your Authentic Korean Skincare
Estimated Delivery: 12–15 Business Days
Important Information
- All products sold on Onyu are 100% authentic and sourced directly from South Korea.
- Every order undergoes a final quality check before being dispatched within India.
- Orders containing multiple products may be shipped together whenever possible.
- Delivery timelines are estimates and are not guaranteed.
- Once an order has been dispatched, the shipping address cannot be modified.
- Customers are responsible for providing a complete and accurate shipping address and contact details.
- If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges for re-delivery may apply.
- Onyu is not responsible for delays caused by customs clearance, natural disasters, public holidays, courier service disruptions, or other events beyond our control.
Our Promise
We are committed to delivering authentic Korean skincare with the highest standards of quality and care. Every order is sourced directly from South Korea, carefully inspected at our India Quality Check & Dispatch Centre, and delivered safely to your doorstep so you can shop with complete confidence.
At Onyu.in, every order is carefully sourced directly from South Korea and processed with great care. To ensure a smooth and convenient shopping experience, eligible returns are accepted in accordance with the terms and conditions outlined in this Return & Refund Policy.
Returns
Approved return requests may be accepted for:
- Refunds
- Replacements or exchanges
All return requests are subject to our eligibility requirements and verification process.
Refunds
If your return request is approved for a refund:
- The product must meet all applicable return eligibility requirements.
- The eligible refund will be processed through the original payment method used for the order.
- No return processing fee will be deducted from the eligible refund amount.
Replacements & Exchanges
If you request a replacement or exchange:
- No return processing fee will be charged.
- The returned product will undergo a quality inspection.
- Once the product passes the inspection, the replacement product will be processed and shipped.
Return Process
Depending on the nature of the return, the process may involve:
- Return shipping and logistics
- Product handling
- Quality inspection
- Packaging and processing
Customers may be required to follow the return instructions provided by Onyu.in to ensure the return is processed successfully.
Important Notes
- Returns are free for eligible and approved return requests.
- Products that do not meet the requirements of this Return & Refund Policy may not qualify for a refund, replacement, or exchange.
- If a return is initiated due to an error by Onyu.in, such as receiving the wrong product or receiving a damaged product, the return will be handled after verification.
- All returns are subject to this Return & Refund Policy and the applicable eligibility requirements.
- Approval of a return request does not automatically guarantee a refund or replacement until the returned product has been verified and inspected, where applicable.
By placing an order on Onyu.in and submitting a return request, you acknowledge and agree to the terms of this Return & Refund Policy.
It's smaller than I expected, and I've only used it for a day, but I bought it to try because my skin barrier was breaking down. I saw reviews saying it's for dry skin, but since I have dehydrated oily skin, I decided to check it out. It definitely feels oily since it's for dry skin; it feels a bit like applying melted butter.
This is a cream I reach for especially on days when my skin feels dry. It has a smooth texture and spreads moistly, making it great to use as the last step of my skincare routine. As long as you don't apply too much, it doesn't feel heavy or stuffy, and it's good for reapplying to dry areas. After using it consistently, I find myself making sure to apply it for hydration whenever my skin feels tight. It is easy to use without any irritation, so I am very satisfied using it as my daily moisturizer. I think it would be a good fit for anyone looking for a moisturizing cream for dry skin! 💙
I bought this because I heard it is good for improving the skin barrier. I am not sure about dramatic effects yet, but it is decent since I haven't experienced any breakouts or other issues. Perhaps because it is a barrier cream, it feels a bit oily, so I would advise those with oily skin not to apply too much at once.
I bought this expecting a really ordinary cream, and wow, it is just perfectly ordinary—I can't believe it can be this ordinary.
It's a moisturizing cream. I bought it because my skin has been getting dry lately due to the changing seasons. I'll make good use of it.
I like it because the finish is quite clean. It seems to have less oil than Estra 365 cream.
It's really, really good. I bought it without expecting much, but I'm so satisfied that I'm repurchasing it.
It doesn't feel irritating, but it feels a bit heavy, so I plan to use it on days when my skin barrier is compromised or on dry days.
I've been using this consistently!! I like it because it's moisturizing and gentle without causing any breakouts!
The texture and spreadability were both great. I used it liberally, so it ran out quickly. I used it well without any excessive stickiness. I used it as part of my daily evening routine.
When you use it, your skin becomes very soft and moisturizes very well.
My face feels moisturized and not irritated. It seems like a cream that balances the skin's oil and moisture well.
I really like the product. I intend to repurchase and recommend it. It's really good.
I can never seem to settle on a cream, so I'm trying this new one this time!!
Hmm, my first impression is that it looks like a regular lotion. It absorbs well with a slight oily feel. I have sensitive skin, so I'll use it a bit more.