Product Details
At Onyu, every product is sourced directly from South Korea to ensure you receive 100% authentic Korean skincare, fresh inventory, and the latest products. Unlike traditional retailers, we carefully source your products after your order is placed, allowing us to deliver genuine Korean beauty products with excellent shelf life.
How Your Order is Delivered
Step 1 – Order Confirmation
- Once your order is placed, our team begins processing it with our trusted partners in South Korea.
Step 2 – International Shipping
- Your products are carefully packed and shipped from South Korea to Onyu's Quality Check & Dispatch Centre in India.
- This process typically takes 7–10 business days.
Step 3 – Quality Check & Domestic Delivery
- Once your order reaches our India facility, every product is verified for authenticity and packaging before dispatch.
- Your order is then shipped to your doorstep through our domestic courier partners, which usually takes 2–4 business days.
Estimated Delivery Time
The estimated delivery time for most orders is 12–15 business days from the date your order is placed.
Many orders may arrive sooner depending on:
- Flight availability
- Customs clearance
- Delivery location within India
- Courier partner timelines
Please note that delivery timelines are estimates and may occasionally be affected by customs inspections, severe weather, public holidays, or other unforeseen logistics delays.
Shipping Charges
Shipping charges are based on your total order value:
Order Value ( + Shipping Charge)
- Below ₹10,000 ( +₹99)
- ₹10,000 & Above FREE Shipping
Shipping charges are automatically calculated during checkout based on your cart value.
Why Do We Charge Shipping?
At Onyu, every order is imported directly from South Korea. Your products first travel internationally to our Quality Check & Dispatch Centre in India before being delivered to your doorstep. This allows us to provide:
- 🇰🇷 100% authentic Korean skincare
- ✨ Fresh inventory with longer shelf life
- 🌿 Latest Korean beauty launches
- 📦 Carefully inspected products before dispatch
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email and/or SMS, allowing you to track your shipment until it reaches your doorstep.
Delivery Timeline
📦 Order Placed
⬇️
🇰🇷 Products Sourced & Shipped from South Korea
(7–10 Business Days)
⬇️
🇮🇳 Onyu Quality Check & Dispatch Centre
⬇️
🚚 Domestic Delivery to Your Doorstep
(2–4 Business Days)
⬇️
🎉 Enjoy Your Authentic Korean Skincare
Estimated Delivery: 12–15 Business Days
Important Information
- All products sold on Onyu are 100% authentic and sourced directly from South Korea.
- Every order undergoes a final quality check before being dispatched within India.
- Orders containing multiple products may be shipped together whenever possible.
- Delivery timelines are estimates and are not guaranteed.
- Once an order has been dispatched, the shipping address cannot be modified.
- Customers are responsible for providing a complete and accurate shipping address and contact details.
- If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges for re-delivery may apply.
- Onyu is not responsible for delays caused by customs clearance, natural disasters, public holidays, courier service disruptions, or other events beyond our control.
Our Promise
We are committed to delivering authentic Korean skincare with the highest standards of quality and care. Every order is sourced directly from South Korea, carefully inspected at our India Quality Check & Dispatch Centre, and delivered safely to your doorstep so you can shop with complete confidence.
At Onyu.in, every order is carefully sourced directly from South Korea and processed with great care. To ensure a smooth and convenient shopping experience, eligible returns are accepted in accordance with the terms and conditions outlined in this Return & Refund Policy.
Returns
Approved return requests may be accepted for:
- Refunds
- Replacements or exchanges
All return requests are subject to our eligibility requirements and verification process.
Refunds
If your return request is approved for a refund:
- The product must meet all applicable return eligibility requirements.
- The eligible refund will be processed through the original payment method used for the order.
- No return processing fee will be deducted from the eligible refund amount.
Replacements & Exchanges
If you request a replacement or exchange:
- No return processing fee will be charged.
- The returned product will undergo a quality inspection.
- Once the product passes the inspection, the replacement product will be processed and shipped.
Return Process
Depending on the nature of the return, the process may involve:
- Return shipping and logistics
- Product handling
- Quality inspection
- Packaging and processing
Customers may be required to follow the return instructions provided by Onyu.in to ensure the return is processed successfully.
Important Notes
- Returns are free for eligible and approved return requests.
- Products that do not meet the requirements of this Return & Refund Policy may not qualify for a refund, replacement, or exchange.
- If a return is initiated due to an error by Onyu.in, such as receiving the wrong product or receiving a damaged product, the return will be handled after verification.
- All returns are subject to this Return & Refund Policy and the applicable eligibility requirements.
- Approval of a return request does not automatically guarantee a refund or replacement until the returned product has been verified and inspected, where applicable.
By placing an order on Onyu.in and submitting a return request, you acknowledge and agree to the terms of this Return & Refund Policy.
It spreads smoothly and absorbs moisturizingly without any stickiness! It is so gentle and non-irritating that it is perfect as a daily moisturizer for dry skin.
I like Centella. It's good~ I'll repurchase it. Buy a lot. It's good. Good.
This smells nice, too. I have dry skin, and this is perfect for me. The moisture lasts a long time, and it's great.
It is a good product. It soothes redness and is odorless. It leaves a light glow on the skin. I will buy it again.
I am leaving an honest review after personally using the Skin1004 Madagascar Centella Soothing Cream. My skin is usually dry and can feel sensitive depending on its condition, so I tried this product while looking for a soothing cream that is lightweight and comfortable to use. What I liked most when I first applied it was that the texture was light and soft. Although it is a cream, it didn't feel stuffy or heavy on the skin, and I liked how it adhered to the skin and felt moist when spread gently. It was easy to spread thinly all over the face, so I could use it morning and evening without any burden. In particular, when I used it on days when my skin felt dry and rough, it made my skin feel much more comfortable and hydrated. As I have dry skin, I sometimes find that using only a soothing cream is insufficient for hydration, but this product left my skin feeling soft and smooth after use, so it was good for daily use. However, on days when my skin was very dry, it was better to use it together with a serum or a moisturizing cream. I was able to use it relatively comfortably even on days when my skin condition was not good. Rather than layering multiple products, I used it by applying a thin layer of this cream as the final step after using toner and serum, and I liked that it didn't feel heavy or stuffy on my skin. In particular, when I used it at night before going to sleep, my skin didn't look dry and rough the next day; instead, it felt moisturized and refined. It was also fine to use in the morning. Since the texture isn't heavy, I didn't experience any significant pilling even when applying sunscreen after letting it fully absorb. It was also suitable for use to moisturize and prepare the skin before applying makeup. The scent isn't strong and has a clean feel, so I think even those sensitive to fragrances can use it relatively comfortably. The packaging is simple and neat, making it convenient to keep in the bathroom or on a vanity. Overall, the light and moisturizing texture was what I liked most about this soothing cream. It seems to be a particularly good fit for those with dry skin who find heavy creams burdensome. On days when my skin felt sensitive, I could keep my skincare routine simple and finish with this product to manage it comfortably. Personally, as I have dry skin, this alone might be slightly insufficient on very dry days like the middle of winter, but I think I would be satisfied using it in spring or summer, or on days when I just want light hydration. I would recommend this product to anyone looking for a moisturizing soothing cream that can be used daily without any burden.
I bought this based on a recommendation, and it's pretty good. I'm not sure if I'll buy it again, but it's decent and nice.
The product seems gentle. I also used the ampoule from the same line, and they work incredibly well together. It is also a great product to use during the hot summer!!!
My friends from abroad bought a lot of these cosmetics, saying they are the best haha.
The Madagascar Centella line is a line I truly trust and use.
It was moisturizing yet left a refreshing finish, making it easy to use without feeling heavy. It absorbed gently into the skin and felt soothing, so it was comfortable even on sensitive days. I recommend it as a daily moisturizing and soothing cream.
That product is amazing. It works well on blemishes and redness. It is good for sensitive skin.
It feels a bit drying for dry skin. I think it would be perfect for oily skin in winter.