Product Details
At Onyu, every product is sourced directly from South Korea to ensure you receive 100% authentic Korean skincare, fresh inventory, and the latest products. Unlike traditional retailers, we carefully source your products after your order is placed, allowing us to deliver genuine Korean beauty products with excellent shelf life.
How Your Order is Delivered
Step 1 – Order Confirmation
- Once your order is placed, our team begins processing it with our trusted partners in South Korea.
Step 2 – International Shipping
- Your products are carefully packed and shipped from South Korea to Onyu's Quality Check & Dispatch Centre in India.
- This process typically takes 7–10 business days.
Step 3 – Quality Check & Domestic Delivery
- Once your order reaches our India facility, every product is verified for authenticity and packaging before dispatch.
- Your order is then shipped to your doorstep through our domestic courier partners, which usually takes 2–4 business days.
Estimated Delivery Time
The estimated delivery time for most orders is 12–15 business days from the date your order is placed.
Many orders may arrive sooner depending on:
- Flight availability
- Customs clearance
- Delivery location within India
- Courier partner timelines
Please note that delivery timelines are estimates and may occasionally be affected by customs inspections, severe weather, public holidays, or other unforeseen logistics delays.
Shipping Charges
Shipping charges are based on your total order value:
Order Value ( + Shipping Charge)
- Below ₹10,000 ( +₹99)
- ₹10,000 & Above FREE Shipping
Shipping charges are automatically calculated during checkout based on your cart value.
Why Do We Charge Shipping?
At Onyu, every order is imported directly from South Korea. Your products first travel internationally to our Quality Check & Dispatch Centre in India before being delivered to your doorstep. This allows us to provide:
- 🇰🇷 100% authentic Korean skincare
- ✨ Fresh inventory with longer shelf life
- 🌿 Latest Korean beauty launches
- 📦 Carefully inspected products before dispatch
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email and/or SMS, allowing you to track your shipment until it reaches your doorstep.
Delivery Timeline
📦 Order Placed
⬇️
🇰🇷 Products Sourced & Shipped from South Korea
(7–10 Business Days)
⬇️
🇮🇳 Onyu Quality Check & Dispatch Centre
⬇️
🚚 Domestic Delivery to Your Doorstep
(2–4 Business Days)
⬇️
🎉 Enjoy Your Authentic Korean Skincare
Estimated Delivery: 12–15 Business Days
Important Information
- All products sold on Onyu are 100% authentic and sourced directly from South Korea.
- Every order undergoes a final quality check before being dispatched within India.
- Orders containing multiple products may be shipped together whenever possible.
- Delivery timelines are estimates and are not guaranteed.
- Once an order has been dispatched, the shipping address cannot be modified.
- Customers are responsible for providing a complete and accurate shipping address and contact details.
- If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal to accept the package, additional shipping charges for re-delivery may apply.
- Onyu is not responsible for delays caused by customs clearance, natural disasters, public holidays, courier service disruptions, or other events beyond our control.
Our Promise
We are committed to delivering authentic Korean skincare with the highest standards of quality and care. Every order is sourced directly from South Korea, carefully inspected at our India Quality Check & Dispatch Centre, and delivered safely to your doorstep so you can shop with complete confidence.
At Onyu.in, every order is carefully sourced directly from South Korea and processed with great care. To ensure a smooth and convenient shopping experience, eligible returns are accepted in accordance with the terms and conditions outlined in this Return & Refund Policy.
Returns
Approved return requests may be accepted for:
- Refunds
- Replacements or exchanges
All return requests are subject to our eligibility requirements and verification process.
Refunds
If your return request is approved for a refund:
- The product must meet all applicable return eligibility requirements.
- The eligible refund will be processed through the original payment method used for the order.
- No return processing fee will be deducted from the eligible refund amount.
Replacements & Exchanges
If you request a replacement or exchange:
- No return processing fee will be charged.
- The returned product will undergo a quality inspection.
- Once the product passes the inspection, the replacement product will be processed and shipped.
Return Process
Depending on the nature of the return, the process may involve:
- Return shipping and logistics
- Product handling
- Quality inspection
- Packaging and processing
Customers may be required to follow the return instructions provided by Onyu.in to ensure the return is processed successfully.
Important Notes
- Returns are free for eligible and approved return requests.
- Products that do not meet the requirements of this Return & Refund Policy may not qualify for a refund, replacement, or exchange.
- If a return is initiated due to an error by Onyu.in, such as receiving the wrong product or receiving a damaged product, the return will be handled after verification.
- All returns are subject to this Return & Refund Policy and the applicable eligibility requirements.
- Approval of a return request does not automatically guarantee a refund or replacement until the returned product has been verified and inspected, where applicable.
By placing an order on Onyu.in and submitting a return request, you acknowledge and agree to the terms of this Return & Refund Policy.
I bought this on my sister's recommendation, and after just 3 days, my skin texture is smoother and my complexion has become subtly brighter.. I didn't believe it even when people claimed it was whitening, but this is the real deal..! Definitely going to be my holy grail!!
It has a slightly watery texture, but it's perfect for replenishing moisture when your sebum explodes in the summer!! I think there's a reason why it's so famous.
It's great that it comes with a refill~~ I use it every day and I think it's good.
Not a wipe-off toner, but an absorbent toner. It's slightly sticky and has a bit of viscosity. I bought it with a serum. I'll use it consistently and come back with a review after a month.
I'm not sure about the whitening effect, but I like it because it's so gentle for a glutathione product.
It offers the best value for money. I am satisfied with the fast delivery. I always use this.
The Numbersin No. 5 Glutathione C Vita-Supplement Essential Toner has a texture as light as water, yet leaves the skin feeling hydrated after application, resulting in clean absorption. It is not sticky, making it great for layering multiple times morning and evening, and it felt comfortable and non-irritating even when soaked in a cotton pad and used like a toner. Perhaps thanks to the Vitamin C and glutathione ingredients, my dull skin tone is gradually brightening, and I feel like the marks left behind by breakouts are being gently smoothed out. The scent is pleasant, and since it comes in a refill format, it is great for daily toning and brightening care without feeling burdened by the large volume.
Maybe it's because I have iron skin that never breaks out or gets pimples no matter what I use, but I didn't see any effect at all. However, as with all whitening products, it naturally doesn't provide intense brightening; it's just a gradual "Hmm, it looks a little different." Even with my iron skin, I did feel it was somewhat gentle, but since all whitening products cause a little irritation, those with sensitive skin should keep this in mind.
I got it after using the 5 plus serum
Wow, that's insane. You're giving a free sample with the full-size product? You're seriously legendary. I love that the toner isn't sticky and absorbs quickly. Also, it works even better if you use it with the mask pack and ampoule!!
I have been using it for over a month. It is moisturizing and gentle, so it is great for sensitive skin. It gives a radiant glow when applied to the face.
It's better than I expected, so I'm satisfied with it. I think it's a good product for general use :) !
I love it so much. I've used a lot of really expensive toners, but this is the best. I bought it on a staff recommendation and I love it. No regrets at all~~